Paul Bunyan Communications, a leading provider of all-fiber-optic networks in rural areas across the United States, has selected Witbe’s cutting-edge monitoring technology to ensure their customers receive top-notch quality of experience (QoE) on their PBTV set-top boxes (STBs). The company’s lead video system engineer, Grant Hicok, expressed his satisfaction with Witbe’s products and expertise, emphasizing the importance of partnering with companies that understand their specific needs.
Witbe’s advanced monitoring technology automatically assesses the picture and sound quality of any video service running on a physical device connected to the Witbox platform. This innovative solution mimics human evaluation, providing immediate alerts to Paul Bunyan Communications’ team when live service quality drops or is interrupted. This enables them to address issues before they impact customers. Monitoring data is consolidated on Witbe’s Smartgate observability platform, allowing teams to analyze results across devices, regions, and software versions.
In addition to monitoring, Paul Bunyan Communications utilizes Witbe’s Remote Eye Controller (REC) software to remotely access and manage devices through the Witbox platform. This feature enables teams to collaborate and monitor PBTV STBs across different regions where they operate. Mathieu Planche, CEO of Witbe, highlighted the effectiveness and reliability of their monitoring technology for providers operating in local markets as well as global players.
For more information about Paul Bunyan Communications and Witbe’s solutions for rural broadband providers, visit their websites. Stay informed about the latest news, trends, and product and tech information in the professional video industry by signing up on their website.